Last Updated: April 27, 2026
The Crab Shacks (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our Google Business Profiles for our Coosaw Creek and Folly Beach locations.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a reservation or order online.
- Sign up for our newsletter.
- Contact us via email or web forms.
- Interact with our Google Business Profile (e.g., leaving a review or asking a question).
This information may include your name, email address, phone number, and any other details you provide.
2. Automated Data Collection & Google Services
To improve your experience and show you relevant content, we use Google services, including Google Analytics and Google Ads.
- Cookies: Our website uses cookies to analyze traffic and site performance.
- Google Consent Mode v2: We comply with Google’s 2026 requirements for user consent. You have the right to accept or decline non-essential cookies via our consent manager. If you decline, we only collect anonymous, aggregate data.
- Location Data: We may use approximate location data to show you the Crab Shack location (Coosaw Creek or Folly Beach) nearest to you.
3. Compliance with South Carolina Law
- Data Breach Notification: In accordance with S.C. Code § 39-1-90, if we discover a security breach involving your unencrypted personal information, we will notify you in the most expedient time possible and without unreasonable delay.
- Protection of Minors: Per the South Carolina Age-Appropriate Code Design Act (2026), our website is not designed to target or “gamify” engagement for minors. We do not knowingly collect precise geolocation or use “dark patterns” to influence the behavior of users under the age of 18.
4. Google Business Profile & Reviews
We value authentic customer feedback. In alignment with Google’s 2026 Prohibited and Restricted Content policies:
- We do not offer incentives (discounts, free items) in exchange for reviews.
- We do not use on-site “review kiosks” or shared tablets to solicit feedback.
- We do not ask customers to include specific content or name individual staff members in their reviews to ensure all feedback is a genuine reflection of the customer experience.
5. Data Sharing & Security
We do not sell your personal information to third parties. We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may contact us at any time to:
- Request a copy of the data we have collected about you.
- Request that we delete your personal information.
- Opt-out of future marketing communications.
7. Contact Us
If you have questions about this policy, please contact us at:
The Crab Shacks
info@crabshacks.com
Crab Shack
PO Box 429
Folly Beach, SC 29439
